Privacy Policy
Last updated: [Month Day, Year]
ProskAI ("we," "us," "our") operates the Solo Agent OS website and sells the Solo Agent OS digital Notion template (the "Product"). This Privacy Policy explains what information we collect when you visit our site or purchase the Product, and how we use it.
1. Information we collect
| What | When | Why |
|---|---|---|
| Email address | When you purchase the Product, or if you sign up for updates/a waitlist | To deliver your download link/access, send order confirmations, and (only if you opt in) send occasional product updates |
| Payment information (card details, billing address) | At checkout | Processed entirely by Paddle.com Market Limited, our payment processor and Merchant of Record. We never see or store your full card details. |
| Website analytics (pages viewed, general location/country, device/browser type) | When you browse this website | Via Google Analytics 4 (GA4), to understand how visitors use the site and improve it |
2. How we use your information
- To deliver the Product you purchased and respond to support requests;
- To send purchase confirmations and, where legally required, tax receipts;
- To send occasional emails about updates to the Product, only if you've opted in — you can unsubscribe at any time via the link in any email;
- To understand aggregate website traffic and improve our marketing pages (GA4).
3. What we don't do
4. Third-party services
We rely on the following third-party processors, each with their own privacy policy:
- Paddle.com Market Limited — payment processing and Merchant of Record. See Paddle's privacy policy at paddle.com/legal/privacy.
- Google Analytics 4 (Google LLC) — website analytics. See Google's privacy policy at policies.google.com/privacy.
- Notion Labs, Inc. — the Product is delivered as a Notion template that you duplicate into your own Notion account; any data you enter into your copy of the template is governed by Notion's own privacy policy, not ours.
5. Cookies
This website uses cookies/local storage associated with Google Analytics to distinguish visitors. You can control or disable cookies through your browser settings or an ad-blocking extension.
6. Data retention
We keep purchase-related email records for as long as needed to provide support, honor refund requests, and meet accounting/tax obligations, after which they are deleted or anonymized.
7. Your rights
Depending on where you live, you may have the right to access, correct, or delete the personal data we hold about you, or to opt out of marketing emails. To exercise any of these rights, email us at support@proskai.com and we will respond within a reasonable time.
8. Children's privacy
The Product and this website are intended for licensed real estate professionals and are not directed at children. We do not knowingly collect data from anyone under 16.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact
Questions about this Privacy Policy or your data? Email us at support@proskai.com.